Terms of service

Terms of Service

Overview

This website is operated by Retro Game Fan (“we,” “us,” or “our”). By accessing our website or purchasing from our store, you agree to be bound by these Terms of Service. These terms apply to all visitors and customers of our online store.

Retro Game Fan is an online-only retailer specializing in retro video games, consoles, and accessories. Our store is hosted on Shopify, which provides the e-commerce platform used to process orders securely.

If you do not agree with these terms, please do not use our website or services.

Online Store & Orders

By placing an order with Retro Game Fan, you confirm that you are legally able to enter into a binding agreement and that all information provided during checkout is accurate and complete.

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent, duplicated, or otherwise inconsistent with normal purchasing activity. If an order is canceled after payment, a full refund will be issued.

Pricing, Availability & Product Information

All prices, product descriptions, and availability are subject to change without notice.

We make every effort to accurately describe and photograph each item we sell. However, minor errors, omissions, or typographical mistakes may occasionally occur. In such cases, we reserve the right to correct the information or cancel an order if necessary.

Because many of our items are used, collectible, or one-of-a-kind, inventory is limited. In the rare event an item is unavailable after purchase, we will contact you promptly and issue a refund.

Shipping & Delivery

Retro Game Fan ships orders using third-party carriers. Shipping timelines are estimates and may vary due to carrier delays, weather, or other factors outside our control.

Please review our Shipping & Returns Policy page for full details regarding shipping methods, delivery expectations, and related policies.

Returns & Cancellations

Returns, cancellations, and related policies are outlined in detail on our Shipping & Returns Policy page. That page is incorporated into these Terms of Service by reference.

Intellectual Property & Site Use

All original content on this website, including text, product descriptions, photography, layout, and branding created by Retro Game Fan, is the property of Retro Game Fan and may not be reproduced, copied, or used without prior written permission.

All third-party trademarks, logos, product names, and brand identifiers (including, but not limited to, Nintendo, Sega, Sony, Microsoft, Electronic Arts, Ubisoft, and others) are the property of their respective owners and are used on this website solely for identification and descriptive purposes.

Retro Game Fan is not affiliated with, endorsed by, or sponsored by any third-party brand unless explicitly stated.

Disclaimer of Warranties

Our website, products, and services are provided “as is” and “as available.” While we strive for accuracy and reliability, we do not guarantee that the website will be uninterrupted, error-free, or completely secure at all times.

Limitation of Liability

To the maximum extent permitted by law, Retro Game Fan shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products.

Our total liability for any claim related to a purchase shall not exceed the amount paid for the item in question.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Georgia, United States.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of those changes.

Contact Information

Questions regarding these Terms of Service may be sent to sales@retrogamefan.com.


Privacy Policy

Information We Collect

When you place an order or contact us, we collect personal information such as your name, email address, shipping address, and payment details as necessary to complete your transaction.

When you browse our website, certain technical information (such as IP address, browser type, and device information) may be collected automatically to help us improve site performance and security.

How We Use Your Information

We use your information to process and fulfill orders, communicate regarding purchases or inquiries, provide customer support, and improve our website and services.

If we offer email updates or marketing messages in the future, you will always have the option to unsubscribe.

Shopify & Payment Processing

Our store is hosted on Shopify. Shopify securely stores customer data and processes payments in compliance with industry security standards, including PCI-DSS requirements.

Retro Game Fan does not store full credit card numbers on its own servers.

Third-Party Services

We may use trusted third-party service providers (such as payment processors and shipping carriers) to operate our business. These providers receive only the information necessary to perform their services and are governed by their own privacy policies.

Cookies

Our website uses cookies and similar technologies to support essential site functionality, analytics, and performance. You may adjust your browser settings to manage or disable cookies, though some site features may not function properly as a result.

Data Security

We take reasonable measures to protect your personal information using industry-standard security practices. While no system is 100% secure, we work to safeguard your data against unauthorized access or misuse.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. Certain information may be retained as required by law or for legitimate business purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and take effect immediately upon posting.

Contact Information

For privacy-related questions or requests, please contact sales@retrogamefan.com.