Professional Disc Repair Service - Process Details
Restore Your Discs with Industry-Leading Repair Technology
Retro Game Fan uses professional-grade disc repair machines to bring your scratched video games, DVDs, Blu-rays, and data discs back to life.
Whether you need 10 discs repaired or 1,000, we have the equipment and experience to deliver consistent, high-quality results. We proudly serve collectors, libraries, eBay sellers, and independent game stores across the U.S.—including mom-and-pop retailers who trust us to restore their stock for resale.
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How Our Disc Repair Process Works
We use industrial disc resurfacing systems manufactured by ELM USA, known as the best in the industry. These are not consumer-grade cleaners or polishers—they're liquid-cooled, microprocessor-controlled repair machines that safely remove deep scratches while protecting the disc surface. No heat. No warping. No gimmicks.
Flat Polishing Technology Matters
Patented micro-abrasive pads and exclusive flat polishing technology produce an ultra-smooth finish, restoring most scratched discs to a like-new condition. Most low-grade machines polish unevenly or generate heat, which can distort discs. Flat-surface polishing ensures a smooth, level finish that preserves the integrity of your media—even after repeated repairs.
What Disc Media We Can Repair
- Video game discs: PlayStation 1–5, Xbox, Xbox 360, Series X, GameCube, Wii, Wii U, and more
- Movies: DVD and Blu-ray
- Home video & data discs: Wedding videos, family DVDs, photo archives, and backup media
While this page gives a general overview, we offer full mail-in disc repair services for virtually all disc formats. Bulk repair options are available for resellers and media stores—see links below for more details.
What May Not Be Repairable
Although our machines are among the best in the world, some discs are beyond recovery. We cannot fix the following:
- Cracked discs
- Discs with holes, gouges, or warped plastic
- Label-side damage (see below)
- Disc rot or layer separation
- Melted or heat-damaged discs
Note on Label-Side Damage:
Just beneath the label side of a disc lies the actual data layer. If the top surface with the artwork is excessively scratched or damaged, the disc may be beyond repair. No resurfacing machine can fix label-side damage, since they only restore the bottom (read) side of the disc.
How to check: Hold the disc with the label side facing a bright light (like a flashlight). If you see pinholes or light shining through scratches in the label, the data layer may have been compromised and the disc may be unreadable.
Important Notes & Terms
- This is not a duplication service—we only repair physical disc surfaces
- Not all discs can be restored; by purchasing, you agree to our repair attempt
- Refunds are not available unless approved by management
- We do not repair pirated, illegal, or copied media
- Retro Game Fan is not liable for data loss, original retail value, or damaged media
- We recommend adding shipping insurance when mailing your discs to us
Need More Info Before Ordering?
Want to know more about how our disc repair service works? Explore the resources below for details on our process, scratch removal potential, types of disc damage, and shipping instructions.
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Still have questions about pricing, turnaround times, or shipping your disc order? Contact us for fast, friendly support — we’re happy to provide custom quotes and guidance for resellers, collectors, and anyone using our retro video game disc repair and resurfacing service.
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